FAQs

1. Do I need a doctor's order to get lab tests? No, you can order lab tests directly through our website without a doctor's referral.

2. How do I receive my test results? Results are delivered securely via email or through your online account, typically within 1–3 business days.

3. Are your lab tests accurate and reliable? Yes, we partner with certified laboratories that adhere to strict quality standards to ensure accurate results.

4. Can I use my insurance to pay for tests? We offer affordable self-pay options. While we don't bill insurance directly, you can use your receipt to seek reimbursement from your provider.

5. What if I have questions about my results? Our customer support team is available to assist you. For medical interpretations, please consult with your healthcare provider.

5. Can I use my HSA or FSA? yes in short but please check with your HSA and or FSA provider to make labs are a covered health expense.